112 headsets work with the Avaya J169: 55 wireless DECT, 27 corded and 28 Bluetooth headsets, plus 2 other products. The list comes from the Jabra, Poly and Yealink compatibility guides and our recommended headsets. They connect through the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the APV-63 Electronic Hookswitch TAA [85R01AA] and Jabra Link 14201-33.
Quick facts
Compatible headsets
112 (55 wireless DECT, 27 corded and 28 Bluetooth headsets, plus 2 other products)
Ways to connect
Headset port, with a bottom cable (Jabra, Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Jabra, Poly and Yealink)
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ON (Yealink)
1. WH6x required EHS60/EHS61 supported 2. Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ON (Yealink)
Jabra's most common settings for this phone: Compatibility A, EHS DHSG. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Avaya J169?
The makers' guides don't list a USB headset connection for the Avaya J169, and this guide shows only what they list. The headsets listed connect through the headset port (with a bottom cable). If you need a USB headset, ask an advisor.
Does the Avaya J169 work with Bluetooth headsets?
28 Bluetooth headsets are listed for the Avaya J169, each connecting the way its row shows. The makers' guides don't list pairing a headset with the Avaya J169's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Avaya J169?
An EHS (electronic hook switch) cable. The makers name the APV-63 Electronic Hookswitch TAA [85R01AA] (Poly), the Jabra Link 14201-33 (Jabra), the EHS62 (Yealink) and the EHS60 (Yealink). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Avaya J169?
A bottom cable that connects the headset to the phone's headset port. Jabra, Poly and Yealink list the cable for each headset in its row.
All 112 compatible headsets, by kind. Recommended first, then the ones we stock.
112 compatible
Wireless DECT headsets 55
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported 2. Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported 2. Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported 2. Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Set in the phone: Setting-audio- -headset signalling--switch hook and alert ON Or Options&setting--Call settings--headset signalling--switch hook and alert ONOnly supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Recommended: APV-63 Electronic Hookswitch TAA [85R01AA] or Voyager Office Base for 4300/Legend 50/Focus 2 [AW6U1AA]
Remote call control
Not stated
Notes
Source: Poly · updated 9 Nov 2026
Other products 2
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.