87 headsets work with the Cisco 7861: 63 wireless DECT, 20 corded and 2 USB headsets, plus 2 other products. The list comes from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. They connect through the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the Jabra Link 14201-43 and APC-43 Electronic Hookswitch TAA [85Q55AA].
Quick facts
Compatible headsets
87 (63 wireless DECT, 20 corded and 2 USB headsets, plus 2 other products)
Ways to connect
Headset port, with a bottom cable (Jabra, Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Jabra, Poly and Yealink)
Jabra's most common settings for this phone: Compatibility B, EHS IQ. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Cisco 7861?
The makers' guides don't list a USB headset connection for the Cisco 7861, and this guide shows only what they list. The headsets listed connect through the headset port (with a bottom cable). If you need a USB headset, ask an advisor.
Does the Cisco 7861 work with Bluetooth headsets?
The makers' guides don't list pairing a headset with the Cisco 7861's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Cisco 7861?
An EHS (electronic hook switch) cable. The makers name the Jabra Link 14201-43 (Jabra), the APC-43 Electronic Hookswitch TAA [85Q55AA] (Poly), the EHS62 (Yealink) and the EHS60 (Yealink). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Cisco 7861?
A bottom cable that connects the headset to the phone's headset port. Jabra, Poly and Yealink list the cable for each headset in its row.
All 87 compatible headsets, by kind. Recommended first, then the ones we stock.
87 compatible
Wireless DECT headsets 63
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/4PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported
2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported
2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. WH6x required EHS60/EHS61 supported
2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/5PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/4PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled
2. For the MPP/4PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: Unified IP Phone 7861Jabra Link 14201-43Compatibility=B · EHS=IQ · MicrophoneLevel=4
Option 2Jabra lists it for: Unified IP Phone 7861No part listedCompatibility=B · MicrophoneLevel=4
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Compiled by Headset Advisor from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide
