282 headsets work with the Cisco 8865: 72 wireless DECT, 35 corded, 78 USB and 73 Bluetooth headsets, plus 22 speakerphones and 2 other products. The list comes from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. They connect through the phone's USB port, the headset port (with a bottom cable) and the phone's built-in Bluetooth. To answer calls from a wireless headset, the makers name EHS cables such as the APU-76 Electronic Hookswitch TAA [85R00AA] and Jabra Link 14201-43.
Quick facts
Compatible headsets
282 (72 wireless DECT, 35 corded, 78 USB and 73 Bluetooth headsets, plus 22 speakerphones and 2 other products)
Ways to connect
USB port (Jabra and Yealink)
Headset port, with a bottom cable (Jabra, Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Jabra, Poly and Yealink)
Jabra's most common settings for this phone: Compatibility B, EHS IQ. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Cisco 8865?
Yes. Jabra and Yealink list headsets that connect to the Cisco 8865's USB port, and 78 USB corded headsets are listed for it in all.
Does the Cisco 8865 work with Bluetooth headsets?
Yes. Jabra lists headsets that pair with the Cisco 8865's built-in Bluetooth.
Which cable lets me answer calls from a wireless headset on the Cisco 8865?
An EHS (electronic hook switch) cable. The makers name the APU-76 Electronic Hookswitch TAA [85R00AA] (Poly), the Jabra Link 14201-43 (Jabra), the APC-43 Electronic Hookswitch TAA [85Q55AA] (Poly) and the EHS62 (Yealink). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Cisco 8865?
A bottom cable that connects the headset to the phone's headset port. Jabra, Poly and Yealink list the cable for each headset in its row.
All 282 compatible headsets, by kind. Recommended first, then the ones we stock.
282 compatible
Wireless DECT headsets 72
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
All features functional except:
• May not be able to hold/resume call by HeadsetSource: Poly · updated 9 Nov 2026
Corded headsets (headset port) 35
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
Recommended: DA85-M USB to QD Black Adapter TAA [786C8AA] or M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with DA85.
• Mute does not synchronize between the phone and the headset with DA85.Source: Poly · updated 9 Nov 2026
USB corded headsets 78
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call LED on inline controller should be slow flashing green while call is on hold.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call LED on inline controller should be slow flashing green while call is on hold.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the phone and the headset.
• Volume does not synchronize between the phone and the headset.Source: Poly · updated 9 Nov 2026
Bluetooth headsets 73
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and dongle-free Bluetooth connectivity. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No hold tones and hold reminder tones on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No hold tones and hold reminder tones on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No hold tones and hold reminder tones on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No hold tones and hold reminder tones on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No hold tones and hold reminder tones on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Missing incoming call voice prompt with Direct BT.
• Cannot resume call by headset if held call last more than about 15 seconds with Direct BT.
• No hold reminder tones with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Missing incoming call voice prompt with Direct BT.
• Cannot resume call by headset if held call last more than about 15 seconds with Direct BT.
• No hold reminder tones with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Missing incoming call voice prompt with Direct BT.
• Cannot resume call by headset if held call last more than about 15 seconds with Direct BT.
• No hold reminder tones with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Missing incoming call voice prompt with Direct BT.
• Cannot resume call by headset if held call last more than about 15 seconds with Direct BT.
• No hold reminder tones with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tones with BT700, Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tones with BT700, Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tones with BT700, Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset. Supplied with a BTD 900c dongle, a USB‑C to USB‑A adapter, and a USB‑C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™‑powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tone on headset with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Missing incoming call voice prompt with Direct BT.
• Cannot resume call by headset if held call last more than about 15 seconds with Direct BT.
• No hold reminder tones with Direct BT.
• Volume does not synchronize between the phone and the headset with BT700, APU-76.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tones with BT700, Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Resume call by headset works but it plays hold tone instead of SCO tones with Direct BT.
• No hold reminder tones with BT700, Direct BT.
• Volume does not synchronize between the phone and the headset with BT700.
• Unable to resume call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT, BT700.Source: Poly · updated 9 Nov 2026
Speakerphones 22
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Follow Bluetooth pairing instructions for your device.Source: Jabra · updated 9 Nov 2026
Other products 2
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: Unified IP Phone 8865Jabra Link 14201-43Compatibility=B · EHS=IQ · MicrophoneLevel=4
Option 2Jabra lists it for: Unified IP Phone 8865No part listedCompatibility=B · MicrophoneLevel=4
Option 3 · Electronic Hook Switch (EHS)Jabra lists it for: Unified IP Phone 8865 via USBJabra Link 14201-30Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Nothing matches that search.
Compiled by Headset Advisor from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide
