116 headsets work with the Cisco 8961: 36 wireless DECT, 7 corded, 28 USB and 45 Bluetooth headsets. The list comes from the Poly and Yealink compatibility guides and our recommended headsets. They connect through the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the APU-76 Electronic Hookswitch TAA [85R00AA].
Quick facts
Compatible headsets
116 (36 wireless DECT, 7 corded, 28 USB and 45 Bluetooth headsets)
Ways to connect
Headset port, with a bottom cable (Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Poly)
The makers' guides don't list a USB headset connection for the Cisco 8961, and this guide shows only what they list. The headsets listed connect through the headset port (with a bottom cable). If you need a USB headset, ask an advisor.
Does the Cisco 8961 work with Bluetooth headsets?
45 Bluetooth headsets are listed for the Cisco 8961, each connecting the way its row shows. The makers' guides don't list pairing a headset with the Cisco 8961's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Cisco 8961?
An EHS (electronic hook switch) cable. The makers name the APU-76 Electronic Hookswitch TAA [85R00AA] (Poly). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Cisco 8961?
A bottom cable that connects the headset to the phone's headset port. Poly and Yealink list the cable for each headset in its row.
All 116 compatible headsets, by kind. Recommended first, then the ones we stock.
116 compatible
Wireless DECT headsets 36
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
All features functional except:
• Volume does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
Corded headsets (headset port) 7
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
All features functional except:
• Mute does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.
• Unable to resume call by headset with Poly DA90 USB to QD Adapter.
• Volume does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.
• Unable to resume call by headset with Poly DA90 USB to QD Adapter.
• Volume does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.
• Unable to resume call by headset with Poly DA90 USB to QD Adapter.
• Volume does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.
• Unable to resume call by headset with Poly DA90 USB to QD Adapter.
• Volume does not synchronize between the Headset and Phone with Poly DA90 USB to QD Adapter.Source: Poly · updated 9 Nov 2026
Recommended: M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA] or DA85-M USB to QD Black Adapter TAA [786C8AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with DA85.
• Unable to resume call by headset with DA85.
• Volume does not synchronize between the Headset and Phone with DA85.Source: Poly · updated 9 Nov 2026
Recommended: M22 to QD U10 Cable [85R38AA] or DA85 USB to QD Black Adapter TAA [786C7AA] or DA85-M USB to QD Black Adapter TAA [786C8AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with DA85.
• Unable to resume call by headset with DA85.
• Volume does not synchronize between the Headset and Phone with DA85.Source: Poly · updated 9 Nov 2026
USB corded headsets 28
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Cannot resume call by headset.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.
• Volume does not synchronize between the Headset and Phone.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• Call button LED has no signal while making outgoing call by headset or in active call.
• Mute does not synchronize between the Headset and Phone.
• Unable to resume the call.Source: Poly · updated 9 Nov 2026
Bluetooth headsets 45
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No ringing tone signal on headset for incoming calls with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume the call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume the call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Answering by SKP or voice command work, but there is no voice prompt of Incoming call, answering call intermittently with BT700.
• Mute call by headset works but it's auto unmuted after that intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• SKP can answer call but no ringing signal on headset with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
Recommended: BT700 USB-A Bluetooth Adapter [786C4AA] Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute by headset works, but it's auto unmuted intermittently with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by headset with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
Nothing matches that search.
Compiled by Headset Advisor from the Poly and Yealink compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide