53 headsets work with the Mitel 6920: 30 wireless DECT, 17 corded, 3 USB and 1 Bluetooth headsets, plus 2 other products. The list comes from the Jabra and Yealink compatibility guides and our recommended headsets. They connect through the phone's USB port and the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the Jabra Link 14201-10 and EHS62.
Quick facts
Compatible headsets
53 (30 wireless DECT, 17 corded, 3 USB and 1 Bluetooth headsets, plus 2 other products)
Ways to connect
USB port (Jabra and Yealink)
Headset port, with a bottom cable (Jabra and Yealink)
EHS cable, to answer calls from a wireless headset (Jabra and Yealink)
Jabra's most common settings for this phone: Compatibility A, EHS DHSG. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Mitel 6920?
Yes. Jabra and Yealink list headsets that connect to the Mitel 6920's USB port, and 3 USB corded headsets are listed for it in all.
Does the Mitel 6920 work with Bluetooth headsets?
1 Bluetooth headset is listed for the Mitel 6920, each connecting the way its row shows. The makers' guides don't list pairing a headset with the Mitel 6920's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Mitel 6920?
An EHS (electronic hook switch) cable. The makers name the Jabra Link 14201-10 (Jabra), the EHS62 (Yealink) and the EHS61 (Yealink). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Mitel 6920?
A bottom cable that connects the headset to the phone's headset port. Jabra and Yealink list the cable for each headset in its row.
All 53 compatible headsets, by kind. Recommended first, then the ones we stock.
53 compatible
Wireless DECT headsets 30
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
1. Scroll to "Audio"
2. Scroll down to “headset”
3. Select "DHSG" and select "On"
4. Select "Done"Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Scroll to "Audio"
2. Scroll down to “headset”
3. Select "DHSG" and select "On"
5. Select "Done"Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Scroll to "Audio"
2. Scroll down to “headset”
3. Select "DHSG" and select "On"
9. Select "Done"Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
1. Only supports SIP version, does not support MiNet version. 2. Go to settings, Audio > Audio Mode option, and press the select button or Select softkey. 3. Use the up and down navigation keys to scroll the desired audio mode to: – Headset or – Speaker/Headset or – Headset/Speaker 4. Press the Save softkey to save your changes.Please make sure the EHS62 is the V1 version. Please modify the "DHSG" setting to "On" on the phone.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: 6920 IP PhoneJabra Link 14201-10Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Option 2Jabra lists it for: 6920 IP PhoneNo part listedCompatibility=A · MicrophoneLevel=6
Option 3 · Remote Call Control (RCC)Jabra lists it for: 6920 IP Phone via USBNo part listedRemote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.
Corded headsets (headset port) 17
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.Source: Jabra · updated 9 Nov 2026
Remote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.Source: Jabra · updated 9 Nov 2026
Remote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.Source: Jabra · updated 9 Nov 2026
Bluetooth headsets 1
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control, ring notification, and mute synchronization supported with USB connectivity. Volume synchronization is not supported by Bluetooth or USB connection on Mitel 6900 IP Phones or 6800 SIP Phones.
Ensure the Jabra device firmware is up to date.
Mitel 6900 IP Phones must be on phone firmware MiNet 1.6.
Mitel 6800 IP Phones must be on phone firmware SIP 6.0.
View the Headset Compatibility Guide on Mitel.com for additional details and instructions.Source: Jabra · updated 9 Nov 2026
Other products 2
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
