Also known as Poly SoundPoint IP 321 · Polycom SoundPoint IP321
42 headsets work with the Polycom SoundPoint IP 321: 27 wireless DECT and 13 corded headsets, plus 2 other products. The list comes from the Jabra and EPOS compatibility guides and our recommended headsets. They connect through the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the Jabra Cord Panasonic [8800-00-75] and Jabra Link 14201-17.
Quick facts
Compatible headsets
42 (27 wireless DECT and 13 corded headsets, plus 2 other products)
Ways to connect
Headset port, with a bottom cable (Jabra)
EHS cable, to answer calls from a wireless headset (Jabra)
Jabra's most common settings for this phone: Compatibility A, EHS DHSG. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Polycom SoundPoint IP 321?
The makers' guides don't list a USB headset connection for the Polycom SoundPoint IP 321, and this guide shows only what they list. The headsets listed connect through the headset port (with a bottom cable). If you need a USB headset, ask an advisor.
Does the Polycom SoundPoint IP 321 work with Bluetooth headsets?
The makers' guides don't list pairing a headset with the Polycom SoundPoint IP 321's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Polycom SoundPoint IP 321?
An EHS (electronic hook switch) cable. The makers name the Jabra Cord Panasonic [8800-00-75] (Jabra) and the Jabra Link 14201-17 (Jabra). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Polycom SoundPoint IP 321?
A bottom cable that connects the headset to the phone's headset port. Jabra lists the cable for each headset in its row.
All 42 compatible headsets, by kind. Recommended first, then the ones we stock.
42 compatible
Wireless DECT headsets 27
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
