Talk to a real headset expert: 800-683-5715 Compatibility Guide › Poly › SoundPoint IP 550 Headsets for the Polycom SoundPoint IP 550 Also known as Poly SoundPoint IP 550 · Polycom SoundPoint IP550
49 headsets work with the Polycom SoundPoint IP 550: 27 wireless DECT and 20 corded headsets, plus 2 other products. The list comes from the Jabra and EPOS compatibility guides and our recommended headsets. They connect through the headset port (with a bottom cable). To answer calls from a wireless headset, the makers name EHS cables such as the Jabra Link 14201-17.
Quick facts Compatible headsets 49 (27 wireless DECT and 20 corded headsets, plus 2 other products) Ways to connect Headset port, with a bottom cable (Jabra) EHS cable, to answer calls from a wireless headset (Jabra) EHS cables named Jabra's usual settings Compatibility: A · EHS: DHSG (Jabra's most common for this phone; each row shows its own) Built-in Bluetooth Not listed by the makers Also known as Poly SoundPoint IP 550 · Polycom SoundPoint IP550 Listed by Jabra (33) · EPOS (15) Updated 9 Nov 2026
Our picks for the Polycom SoundPoint IP 550 One for each kind of headset the makers list for this phone, from the headsets we sell. Our recommended headsets come first where they are listed.
Setting it up Jabra's most common settings for this phone: Compatibility A, EHS DHSG. Each Jabra headset's row shows its own. (Jabra) Questions Can I use a USB headset with the Polycom SoundPoint IP 550? The makers' guides don't list a USB headset connection for the Polycom SoundPoint IP 550, and this guide shows only what they list. The headsets listed connect through the headset port (with a bottom cable). If you need a USB headset, ask an advisor.
Does the Polycom SoundPoint IP 550 work with Bluetooth headsets? The makers' guides don't list pairing a headset with the Polycom SoundPoint IP 550's own Bluetooth, and this guide shows only what they list. If you need that, ask an advisor.
Which cable lets me answer calls from a wireless headset on the Polycom SoundPoint IP 550? An EHS (electronic hook switch) cable. The makers name the Jabra Link 14201-17 (Jabra). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Polycom SoundPoint IP 550? A bottom cable that connects the headset to the phone's headset port. Jabra lists the cable for each headset in its row.
All 49 compatible headsets, by kind. Recommended first, then the ones we stock.
49 compatible
Wireless DECT headsets 27 Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Notes
✓
Remote call control Not stated
Notes IMPACT D · Monaural DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 5000 · Single-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 5000 · Single-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Remote call control Not stated
Notes IMPACT D · Binaural DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT SD · Double-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 5000 · Single-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 5000 · Single-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 5000 · Double-Sided DECT Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
Show all 27
Corded headsets (headset port) 20 Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Notes
Discover D722 Recommended ✓
Accessory needed QD bottom cable (
ask us which)
Remote call control Not stated
Notes Answer and end calls on the cord. Updated 9 Nov 2026
✓
Remote call control Not stated
Notes IMPACT 200 · Single-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 200 · Double-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 600 · Single-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 600 · Double-Sided Telecoil Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Remote call control Not stated
Notes IMPACT 600 · Single-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 600 · Double-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Remote call control Not stated
Notes IMPACT 600 · Double-Sided Wired Headset · connects to SmartPhone/DeskPhone/SoftPhone Source: EPOS list · Jun 2026
✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect ✓
Accessory needed 5 options — see below
Remote call control Not stated
Notes Source: Jabra · updated 9 Nov 2026
5 ways Jabra lists to connect Show all 20
Other products 2 Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call control i Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Notes
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
✓
Accessory needed 2 options — see below
Remote call control ✓ with some options (EHS)
Notes Source: Jabra · updated 9 Nov 2026
2 ways Jabra lists to connect Option 1 · Electronic Hook Switch (EHS) Jabra lists it for: SoundPoint IP 550 Jabra Link 14201-17 Compatibility=A · EHS=DHSG · MicrophoneLevel=6 Option 2 Jabra lists it for: SoundPoint IP 550 No part listed Compatibility=A · MicrophoneLevel=4
Show all 2
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Compiled by Headset Advisor from the Jabra and EPOS compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide
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