308 headsets work with the Cisco 8851: 81 wireless DECT, 20 corded, 87 USB and 96 Bluetooth headsets, plus 22 speakerphones and 2 other products. The list comes from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. They connect through the phone's USB port, the headset port (with a bottom cable) and the phone's built-in Bluetooth. To answer calls from a wireless headset, the makers name EHS cables such as the APC-43 Electronic Hookswitch TAA [85Q55AA] and APU-76 Electronic Hookswitch TAA [85R00AA].
Quick facts
Compatible headsets
308 (81 wireless DECT, 20 corded, 87 USB and 96 Bluetooth headsets, plus 22 speakerphones and 2 other products)
Ways to connect
USB port (Jabra and Yealink)
Headset port, with a bottom cable (Jabra, Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Jabra, Poly and Yealink)
Jabra's most common settings for this phone: Compatibility B, EHS IQ. Each Jabra headset's row shows its own. (Jabra)
Questions
Can I use a USB headset with the Cisco 8851?
Yes. Jabra and Yealink list headsets that connect to the Cisco 8851's USB port, and 87 USB corded headsets are listed for it in all.
Does the Cisco 8851 work with Bluetooth headsets?
Yes. Jabra lists headsets that pair with the Cisco 8851's built-in Bluetooth.
Which cable lets me answer calls from a wireless headset on the Cisco 8851?
An EHS (electronic hook switch) cable. The makers name the APC-43 Electronic Hookswitch TAA [85Q55AA] (Poly), the APU-76 Electronic Hookswitch TAA [85R00AA] (Poly), the Jabra Link 14201-43 (Jabra) and the EHS62 (Yealink). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Cisco 8851?
A bottom cable that connects the headset to the phone's headset port. Jabra, Poly and Yealink list the cable for each headset in its row.
All 308 compatible headsets, by kind. Recommended first, then the ones we stock.
308 compatible
Wireless DECT headsets 81
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. WH6x required EHS60/EHS61 supported 2. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 3. For the MPP/3PCC version, the EHS cable is plug-and-play.Only support audio. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.1. For the CUCM version, please turn on the EHS function on the server side: Wireless Headset Hookswitch Control Enabled 2. For the MPP/3PCC version, the EHS cable is plug-and-play.Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
All features functional except:
• No volume synchronization between the phone and headset when APC-43 EHS cable is used.Source: Poly · updated 9 Nov 2026
All features functional except:
• No volume synchronization between the phone and headset when APC-43 EHS cable is used.Source: Poly · updated 9 Nov 2026
All features functional except:
• No volume synchronization between the phone and headset when APC-43 EHS cable is used.Source: Poly · updated 9 Nov 2026
Corded headsets (headset port) 20
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute works independently on the desk phone and the headset.
• Headset volume must be adjusted on the headset.Source: Poly · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Only supported by Cisco phones with MPP/3PCC firmware. Please check your Cisco phone settings: Status -> Product information -> Product Name to confirm that it shows "3PCC" there.Source: Yealink · updated 9 Nov 2026
Bluetooth headsets 96
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and dongle-free Bluetooth connectivity. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• May not be able to answer a second incoming call by pressing a headset button with BT Dongle.
•Voice Prompt may not play when using Direct BT connection.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• May not be able to answer a second incoming call by pressing a headset button with BT Dongle.
•Voice Prompt may not play when using Direct BT connection.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• May not be able to answer a second incoming call by pressing a headset button with BT Dongle.
•Voice Prompt may not play when using Direct BT connection.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• May not be able to answer a second incoming call by pressing a headset button with BT Dongle.
•Voice Prompt may not play when using Direct BT connection.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• May not be able to answer a second incoming call by pressing a headset button with BT Dongle.
•Voice Prompt may not play when using Direct BT connection.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No volume synchronization between the phone and headset with BT Dongle.
• May not be able to resume the call with BT Dongle.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No volume synchronization between the phone and headset with BT Dongle.
• May not be able to resume the call with BT Dongle.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No volume synchronization between the phone and headset with BT Dongle.
• May not be able to resume the call with BT Dongle.Source: Poly · updated 9 Nov 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset. Supplied with a BTD 900c dongle, a USB‑C to USB‑A adapter, and a USB‑C charging cable. Features ANC, EPOS BrainAdapt™ technologies, and EPOS AI™‑powered voice pickup and noise cancellation, ensuring your voice sounds natural and clear in any environment. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
IMPACT 1000 · On-ear Bluetooth® headset with industry-leading voice pickup and hybrid adaptive ANC. · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
Option 1Jabra lists it for: Unified IP Phone 8851 via BluetoothNo part listedFollow Bluetooth pairing instructions for your device.
Option 2 · Remote Call Control (RCC)Jabra lists it for: Unified IP Phone 8851 via USBNo part listedNote! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.
Option 1Jabra lists it for: Unified IP Phone 8851 via BluetoothNo part listedFollow Bluetooth pairing instructions for your device.
Option 2 · Remote Call Control (RCC)Jabra lists it for: Unified IP Phone 8851 via USBNo part listedNote! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.
Option 1Jabra lists it for: Unified IP Phone 8851 via BluetoothNo part listedFollow Bluetooth pairing instructions for your device.
Option 2 · Remote Call Control (RCC)Jabra lists it for: Unified IP Phone 8851 via USBNo part listedNote! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.
Option 1Jabra lists it for: Unified IP Phone 8851 via BluetoothNo part listedFollow Bluetooth pairing instructions for your device.
Option 2 · Remote Call Control (RCC)Jabra lists it for: Unified IP Phone 8851 via USBNo part listedNote! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute does not synchronize between the phone and the headset with Direct BT and BT700.
• Call LEDs are off while held call and no hold reminder tone with Direct BT and BT700.
• Volume does not synchronize between the phone and the headset with BT700.Source: Poly · updated 9 Nov 2026
Recommended: BT700 USB-A Bluetooth Adapter [786C4AA] Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No Mute synchronization between headset and desk phone.
• No Volume synchronization between headset and desk phone when connected over BT700 dongle.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No volume synchronization between the phone and headset with BT Dongle.
• May not be able to resume the call with BT Dongle.Source: Poly · updated 9 Nov 2026
None listed Optional: BT700 USB-A Bluetooth Adapter [786C4AA], USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No volume synchronization between the phone and headset with BT Dongle.
• May not be able to resume the call with BT Dongle.Source: Poly · updated 9 Nov 2026
Speakerphones 22
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Follow Bluetooth pairing instructions for your device.Source: Jabra · updated 9 Nov 2026
Other products 2
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Option 1 · Electronic Hook Switch (EHS)Jabra lists it for: Unified IP Phone 8851Jabra Link 14201-43Compatibility=B · EHS=IQ · MicrophoneLevel=4
Option 2Jabra lists it for: Unified IP Phone 8851No part listedCompatibility=B · MicrophoneLevel=4
Option 3 · Electronic Hook Switch (EHS)Jabra lists it for: Unified IP Phone 8851 via USBJabra Link 14201-30Compatibility=A · EHS=DHSG · MicrophoneLevel=6
Nothing matches that search.
Compiled by Headset Advisor from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide
