345 headsets work with the Cisco 9861: 92 wireless DECT, 15 corded, 118 USB and 112 Bluetooth headsets, plus 8 speakerphones. The list comes from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. They connect through the phone's USB port, the headset port (with a bottom cable), a DECT USB adapter and a Bluetooth USB adapter. To answer calls from a wireless headset, the makers name EHS cables such as the APU-76 Electronic Hookswitch TAA [85R00AA].
Quick facts
Compatible headsets
345 (92 wireless DECT, 15 corded, 118 USB and 112 Bluetooth headsets, plus 8 speakerphones)
Ways to connect
USB port (Jabra and Yealink)
Headset port, with a bottom cable (Poly and Yealink)
EHS cable, to answer calls from a wireless headset (Poly)
Yes. Jabra and Yealink list headsets that connect to the Cisco 9861's USB port, and 118 USB corded headsets are listed for it in all.
Does the Cisco 9861 work with Bluetooth headsets?
112 Bluetooth headsets are listed for the Cisco 9861, each connecting the way its row shows. Yealink lists Bluetooth headsets that connect to the Cisco 9861 through a Bluetooth USB adapter.
Which cable lets me answer calls from a wireless headset on the Cisco 9861?
An EHS (electronic hook switch) cable. The makers name the APU-76 Electronic Hookswitch TAA [85R00AA] (Poly). Each headset's row shows the exact one.
What do I need to connect a corded headset to the Cisco 9861?
A bottom cable that connects the headset to the phone's headset port. Poly and Yealink list the cable for each headset in its row.
All 345 compatible headsets, by kind. Recommended first, then the ones we stock.
345 compatible
Wireless DECT headsets 92
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneUpdated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with D400.
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with D400.
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with D400.
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with D400.
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
Only supports audio. Not included as a free gift; must be purchased separately. Cable A: Yealink/Avaya/Poly/Mitel/Unify/Snom IP Phone Cable B: Cisco IP PhoneSource: Yealink · updated 9 Nov 2026
All features functional except:
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76 and HL10.Source: Poly · updated 9 Nov 2026
All features functional except:
• Volume does not synchronize between the Headset and Phone with D400.
• Cannot resume call by Headset with D400.
• Volume does not synchronize between the Headset and Phone with APU-76 and HL10.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400.
• Cannot hold/resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400 and APU-76.
• Cannot resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400 and APU-76.
• Cannot resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with D400 and APU-76.
• Cannot resume incoming call by headset with D400.Source: Poly · updated 9 Nov 2026
Corded headsets (headset port) 15
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• Mute does not synchronize between the Headset and Phone with DA85.
• Incorrect LED state for hold call with DA85.
• Volume does not synchronize between the Headset and Phone with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
Recommended: HIS Cable TAA [783S3AA] or DA85 USB to QD Black Adapter TAA [786C7AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone with DA85.
• Incorrect LED state for hold call with DA85.Source: Poly · updated 9 Nov 2026
USB corded headsets 118
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Cannot resume incoming call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Cannot resume incoming call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Cannot resume incoming call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Cannot resume incoming call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Cannot resume incoming call by headset.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-A to USB-C Adapter [85Q48AA]
Remote call control
Not stated
Notes
All features functional except:
• No mute synchronization between the headset and phone.
• Incorrect LED state for hold call.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot hold incoming call by headset.
• Mute works independently on the headset and phone.Source: Poly · updated 9 Nov 2026
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot adjust volume by phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.
• Cannot adjust volume by phone with BT700 and APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.
• Cannot adjust volume by phone with BT700 and APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.
• Cannot adjust volume by phone with BT700 and APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.
• Cannot adjust volume by phone with BT700 and APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• No mute synchronization between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.
• Cannot adjust volume by phone with BT700 and APU-76.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Answer call by SKP MFB work but voice command fails with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume held call by HS with BT700.
• No hold reminder tone with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Answer call by SKP MFB work but voice command fails with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume held call by HS with BT700.
• No hold reminder tone with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Cannot resume call by HS with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Cannot resume call by HS with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Cannot resume call by HS with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Cannot resume call by HS with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No hold reminder tone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by HS with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No hold reminder tone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by HS with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No hold reminder tone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by HS with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Note! Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
Using the Jabra Link 390 Bluetooth adapter is a prerequisite for audio and remote call control capability for this desk phone. For more information, please visit jabra.com/support to learn more.Source: Jabra · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute works independently on the headset and phone with BT700.
• Cannot adjust volume by phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot resume incoming call by headset with BT700.
• Mute and volume work independently on the headset and phone with BT700.
• No hold reminder tone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Cannot adjust volume by phone with APU-76 and BT700.
• Mute work independently between the headset and phone with BT700.
• Cannot resume incoming call by headset with BT700.Source: Poly · updated 9 Nov 2026
Recommended: BT700 USB-A Bluetooth Adapter [786C4AA] Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
All features functional except:
• Mute does not synchronize between the Headset and Phone with BT700.
• Cannot resume call by HS with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Mute does not synchronize between the Headset and Phone with APU-76.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No hold reminder tone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by HS with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
None listed Optional: USB-C to USB-A Adapter [85Q49AA]
Remote call control
Not stated
Notes
All features functional except:
• No hold reminder tone with BT700.
• Volume does not synchronize between the Headset and Phone with BT700.
• Unable to resume call by HS with BT700.
• Mute does not synchronize between the Headset and Phone with BT700.Source: Poly · updated 9 Nov 2026
Speakerphones 8
Remote call control Remote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
Headset
Compatible
Connects via
Accessory needed
Remote call controlRemote call control means you can answer and end calls with the button on your headset. "Not stated" means the headset works with this phone, but remote call control has not been verified.
EXPAND 40 · Portable Bluetooth® Speakerphone · connects to SmartPhone/DeskPhone/SoftPhoneSource: EPOS list · Jun 2026
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Compiled by Headset Advisor from the Jabra, Poly, Yealink and EPOS compatibility guides and our recommended headsets. Updated 9 Nov 2026. About this guide